Most channels in this workspace are written by automation, not by people. Knowing which is which stops you from posting into a feed nobody reads, and stops you from "fixing" a card by replying to it.
Channel names below were read off the live workspace on 2026-09-10.
Channels you talk in
| Channel | What it is for |
|---|---|
| #1-a-team-announcements | Anything that changes how the day runs. Read it. |
| #1-b-team-general-chat | The whole team. Where you say something is broken. |
| #1-c-closer-chat | Closers. |
| #1-d-setter-chat | Setters and dialers. Speed-to-lead chasing happens in here. |
| #1-f-team-wins | Post the wins. This is the one channel where showing off is the job. |
Channels the robots write
Do not post in these. Read them.
| Channel | Fires when |
|---|---|
| #3-b-funnel-applications | Someone submits an application. Dialers: this is your starting gun. |
| #3-a-webinar-sign-ups | Someone registers for a webinar. |
| #3-e-booked-calls | A sales call is booked. |
| #3-d-confirmed-calls | A booked call gets confirmed. |
| #3-f-cancelled-calls | A booked call is cancelled. |
| #3-c-dial-attempts | Dial activity (private). |
| #3-pre-webinar-conversations | Pre-webinar conversations logged in Close. |
| #4-b-new-payments | A payment succeeds. |
| #4-a-unsuccessful-payment | A payment fails. Closers: this one is about your deal — act on it. |
| #4-c-closed · #4-d-deposit · #4-f-no-close · #4-e-disqualified · #4-g-no-show | The outcome you picked on a post-call form, fanned out one channel per outcome. |
| #2-b-setter-eod · #2-a-closer-eod | End-of-day reports and chases. |
| #5-b-emergency-notificatons | Something in the automation broke. Not your job to fix — but if this channel is busy, expect cards to be missing. |
Three things worth knowing
- A card in Slack is a copy, not the record. The record is in Close, Airtable and the portal. Correcting a card by replying to it changes nothing anywhere.
- If a card is wrong, say so in #1-b-team-general-chat and tag Jordan. Wrong cards mean a broken automation, and it will be wrong for everybody until someone says.
- If a card you expected never appeared, that is worth reporting too — a silent gap is exactly what a broken alert looks like from your side.
Who to ask
| Question | Ask |
|---|---|
| Something about a lead, a call, a deal | Nate |
| Something about the offer or a student | Marcus |
| Something about the numbers, the portal, an alert that looks wrong | Jordan |
| Something is broken and nobody can work | Say so in #1-b-team-general-chat and tag Jordan |