Rep Performance
Closers and setters side by side, on the same call, sale and cash definitions the Sales and Dials pages use. Click a rep to open the page behind their numbers.
1–30 Sept
Closer scoreboard
ranked by held · calls grouped by the date they were scheduled for · a reschedule counts once, on its final appointment| Closer | Assigned | Held | Show rate | Sales | Close rate | Cash collected | Cash / held call |
|---|---|---|---|---|---|---|---|
| Ethan Rhodes | 19 | 16 | 76% | 4 | 25% | $13,300 | $831.25 |
| Theo Lindqvist | 16 | 13 | 87% | 6 | 46% | $21,000 | $1,615 |
| Owen Pratt | 22 | 11 | 61% | 6 | 55% | $21,950 | $1,995 |
| Nate Ellis | 7 | 5 | 83% | 3 | 60% | $5,900 | $1,180 |
Setter scoreboard
ranked by connected · dials dated when they happened · booked calls are the leads a setter logged as Booked on the Dial, the same figure as Dials · this is a production ranking, not a verdict on rep quality| Setter | Leads worked | Dials | Connected | Connection rate | Booked calls | Lead→book | Median speed to lead | Booked-call show rate |
|---|---|---|---|---|---|---|---|---|
| Kai Moreno | 579 | 1,233 | 199 | 16% | 23 | 4% | 9m | 33% |
| Priya Shah | 605 | 1,318 | 185 | 14% | 19 | 3% | 15m | 100% |
| Felix Navarro | 373 | 745 | 99 | 13% | 5 | 1% | 16m | — |
Best times for sales calls
close rate (sales ÷ held calls) by the hour the call was scheduled for · Pacific time (PT) · whole team, same window and funnel as the scoreboard · under each hour: sales / held calls · faded bars rest on fewer than 5 held calls42% overall (19 of 45 held calls)Morning (before noon): 44% · 8 of 18Afternoon (noon–5pm): 42% · 11 of 26Evening (5pm on): 0% · 0 of 1strongest hour with 5+ held calls: 12pm PT
Show the figures as a table
| Hour (PT) | Scheduled | Held | Show rate | Sales | Close rate |
|---|---|---|---|---|---|
| 7am–8am | 4 | 1 | 50% | 1 | 100% |
| 8am–9am | 4 | 3 | 75% | 1 | 33% |
| 9am–10am | 6 | 6 | 100% | 3 | 50% |
| 10am–11am | 5 | 3 | 50% | 1 | 33% |
| 11am–12pm | 6 | 5 | 83% | 2 | 40% |
| 12pm–1pm | 5 | 5 | 83% | 3 | 60% |
| 1pm–2pm | 14 | 10 | 77% | 4 | 40% |
| 2pm–3pm | 12 | 7 | 70% | 2 | 29% |
| 3pm–4pm | 4 | 3 | 75% | 2 | 67% |
| 4pm–5pm | 2 | 1 | 50% | 0 | 0% |
| 5pm–6pm | 1 | 1 | 100% | 0 | 0% |
| 10pm–11pm | 1 | 0 | — | 0 | — |
Commissions stay on the Commissions page and the full dial log stays on Dials — this page only carries the comparison figures.