Donna Marshall × Felix Navarro

Fri 18 Sept, 09:41 NY · +1 (813) 555-9101 · donna.marshall@example.com · Reached — No Decision

0:00 / 7:08

space play · ←/→ 10s · 1–7 sections · n next call

Transcript

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Machine transcript of a phone call — no speaker labels, and some words will be misheard.

0:00 Hi, is that Donna? This is Felix calling from Ledgerline Resale.

0:06 Oh hi, yes.

0:11 You applied after the workshop — have you got two minutes to go over it?

1:262 I have been selling a bit on eBay but it is slow.

3:1315 Money is a bit tight but I could do a plan.

5:00 Can you call me back next week?

6:25 No problem, I will follow up.

answers from the transcript · press / to ask

B72Prospect scoreNot booked

Financial situation3/5

Why now / urgency5/5

Commitment3/5

Interest4/5

Decision-making5/5

Trust in Marcus3/5

How qualified the prospect is — not how well the setter ran the call. Call ended: Reached — No Decision.

Claims checkConsistent

Nothing said on the call contradicts the application.

Does what the prospect said hold together? Read the money, urgency and lead cards in this light.

1Financial qualificationStretch

Mentioned money is tight this month.

from the call · no application found for this prospect

2eBay situationBrand new

I have been selling a bit on eBay but it is slow.

3Why they want thisReplace job

Wants a dependable second income.

4Urgency · why nowHigh

Job situation is forcing the issue.

Why now: Job situation is forcing the issue.

5Main objectionThink About It

Think About It came up.

“Money is a bit tight but I could do a plan.”

6Setter’s handlingWeak

Acknowledged and moved to booking.

7Feedback for the setter

Ask for the booking before offering a call-back.

✓ Reviewed by Nate Ellis