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Pamela Garcia × Felix Navarro

Fri 18 Sept, 13:11 NY · +1 (415) 555-2311 · pgarcia@example.com · Reached — No Decision

0:00 / 13:05
space play · ←/→ 10s · 1–7 sections · n next call

Transcript

Machine transcript of a phone call — no speaker labels, and some words will be misheard.
0:00 Hi, is that Pamela? This is Felix calling from Ledgerline Resale.
0:06 Oh hi, yes.
0:11 You applied after the workshop — have you got two minutes to go over it?
2:372 I have been selling a bit on eBay but it is slow.
5:5315 Money is a bit tight but I could do a plan.
9:10 Can you call me back next week?
11:47 No problem, I will follow up.

Ask this call

answers from the transcript · press / to ask
B72Prospect scoreNot booked
Financial situation3/5
Why now / urgency3/5
Commitment5/5
Interest5/5
Decision-making4/5
Trust in Marcus4/5
  • Financial situation: Mentioned money is tight this month.
  • Why now / urgency: Job situation is forcing the issue.
  • Commitment: Talked about blocking out evenings for sourcing.
  • Interest: Asked several questions about the pricing desk.
  • Decision-making: Decides alone.
  • Trust in Marcus: Has watched Marcus on YouTube for months.
How qualified the prospect is — not how well the setter ran the call. Call ended: Reached — No Decision.
Claims checkConsistent

Nothing said on the call contradicts the application.

Does what the prospect said hold together? Read the money, urgency and lead cards in this light.
1Financial qualificationStretch

Mentioned money is tight this month.

from the call · no application found for this prospect
2eBay situationSome experience

I have been selling a bit on eBay but it is slow.

3Why they want thisScale up

Wants a dependable second income.

Wants a dependable second income.

4Urgency · why nowMedium

Job situation is forcing the issue.

Why now: Job situation is forcing the issue.

5Main objectionTiming

Timing came up.

“Money is a bit tight but I could do a plan.”

6Setter’s handlingAdequate

Acknowledged and moved to booking.

7Feedback for the setter

Ask for the booking before offering a call-back.

Your review

✓ Reviewed by Nate Ellis
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