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Susan Young × Priya Shah

Wed 23 Sept, 10:44 NY · +1 (312) 555-5200 · susan32@example.org · Reached — No Decision

0:00 / 7:14
space play · ←/→ 10s · 1–7 sections · n next call

Transcript

Machine transcript of a phone call — no speaker labels, and some words will be misheard.
0:00 Hi, is that Susan? This is Priya calling from Ledgerline Resale.
0:06 Oh hi, yes.
0:11 You applied after the workshop — have you got two minutes to go over it?
1:272 I have never sold online but I want to start.
3:1515 I would need to check with my wife.
5:04 Can you call me back next week?
6:31 No problem, I will follow up.

Ask this call

answers from the transcript · press / to ask
D27Prospect scoreNot booked
Financial situation2/5
Why now / urgency2/5
Commitment3/5
Interest2/5
Decision-making2/5
Trust in Marcus1/5
  • Financial situation: Clear they can fund it.
  • Why now / urgency: Job situation is forcing the issue.
  • Commitment: Talked about blocking out evenings for sourcing.
  • Interest: Asked several questions about the pricing desk.
  • Decision-making: Decides alone.
  • Trust in Marcus: Has watched Marcus on YouTube for months.
How qualified the prospect is — not how well the setter ran the call. Call ended: Reached — No Decision.
Claims checkConsistent

Nothing said on the call contradicts the application.

Does what the prospect said hold together? Read the money, urgency and lead cards in this light.
1Financial qualificationNot qualified

Clear they can fund it.

from the call · no application found for this prospect
2eBay situationSome experience

I have never sold online but I want to start.

3Why they want thisReplace job

Wants a dependable second income.

Wants a dependable second income.

4Urgency · why nowLow

Job situation is forcing the issue.

Why now: Job situation is forcing the issue.

5Main objectionPrice

Price came up.

“I would need to check with my wife.”

6Setter’s handlingWeak

Acknowledged and moved to booking.

7Feedback for the setter

Ask for the booking before offering a call-back.

Your review

✓ Reviewed by Nate Ellis
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