Benjamin Stevens × Felix Navarro

Mon 7 Sept, 15:06 NY · +1 (702) 555-1028 · benjamin.stevens@example.net · Booked on the Dial

0:00 / 3:14

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Transcript

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Machine transcript of a phone call — no speaker labels, and some words will be misheard.

0:00 Hi, is that Benjamin? This is Felix calling from Ledgerline Resale.

0:06 Oh hi, yes.

0:11 You applied after the workshop — have you got two minutes to go over it?

0:392 I have never sold online but I want to start.

1:2715 I would need to check with my wife.

2:16 Thursday at six works for me.

2:55 Perfect — you will get a confirmation text from us now.

answers from the transcript · press / to ask

A96Prospect scoreBooked

Financial situation5/5

Why now / urgency5/5

Commitment5/5

Interest5/5

Decision-making4/5

Trust in Marcus5/5

How qualified the prospect is — not how well the setter ran the call. Call ended: Booked on the Dial.

Claims checkConsistent

Nothing said on the call contradicts the application.

Does what the prospect said hold together? Read the money, urgency and lead cards in this light.

1Financial qualificationQualified

Mentioned money is tight this month.

from the call · no application found for this prospect

2eBay situationMaking money

I have never sold online but I want to start.

3Why they want thisReplace job

Wants a dependable second income.

4Urgency · why nowHigh

Wants extra income before the holidays.

Why now: Wants extra income before the holidays.

5Main objectionTiming

Timing came up.

“I would need to check with my wife.”

6Setter’s handlingStrong

Acknowledged and moved to booking.

7Feedback for the setter

Good pace — you went for the booking at the right moment.

✓ Reviewed by Nate Ellis